Congress Enacts Bill to Protect Seniors From Scam Artists
Congress has passed a bill – written in part by U.S. Sen. Susan Collins – to protect senior citizens from scam artists. Bank privacy laws have made it difficult in…
Medline Brings Together Assisted Living Leaders to Discuss Solutions for Meeting the Industry’s Largest Challenges
Owners and operators weigh in on best practices for addressing staff stability, the rise in resident acuity and resident satisfaction. In line with Medline's ongoing support of the standard of…
4 Hiring Rules That May Cut Your Turnover In Half
It’s hard to overstate the value of a solid hiring process. Industry watchers say the high turnover rate in senior living tracks directly back to the hiring process, especially those…
Can doing this reduce 911 calls by 22%?
Community paramedicine program for older adults reduced number of 911 calls, improved health. When this weekly health check-up program was implemented in senior communities, their medical emergencies dropped by 22%.…
Why you Should Make Friends with your Competition
Senior communities are in a unique position to be social hubs in their local community And over time, this community building will result in a constant flow of new residents…
How to Start a Resident Ambassador Program
Moving to a new place where you don’t know a soul is intimidating, regardless of how old you are. In fact, it’s one of the toughest transitions a person faces…
10 Most Common Deficiencies and How to Stop Getting Them
The State of California has some of the most rigorous health care regulations in the country, Take a look at this list of Top 10 Most Common Citations, provided by…
Everything You Need to Know About The Latest Supreme Court Ruling
"Supreme Court rules that companies can require workers to accept individual arbitration" On Monday, the U.S Supreme Court ruled that businesses can prohibit their workers from joining together to settle…
Post Move-In Marketing: How and Why?
Your residents chose your community partly due to how much attention and effort you put into selling to them, so why would we stop after they move in? Just like…
5 Ways to End Employee Turnover NOW
Employee turnover is every communities greatest hurdle. High rates of turnover wastes time, money, and places a huge burden on employee moral and resident satisfaction. Our front end staff are…
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