Post Move-In Marketing: How and Why?
Your residents chose your community partly due to how much attention and effort you put into selling to them, so why would we stop after they move in? Just like…
Your residents chose your community partly due to how much attention and effort you put into selling to them, so why would we stop after they move in? Just like…
We all want to claim that we are 'resident-centric' and 'customer-focused', but only the best of us have strategies in place to turn our residents and family members into Company…
Employee turnover is every communities greatest hurdle. High rates of turnover wastes time, money, and places a huge burden on employee moral and resident satisfaction. Our front end staff are…
Keep it Fresh What is working for you today will not necessarily work tomorrow. Those who are willing to engage in your social media campaigns expect appealing content, keep experimenting…
Many of us in senior living interact with our residents without knowing what goes on in our Med Rooms and we're missing out on understanding a vital part of our…
Add this to your next Activity Calendar You may not think that your group of residents would be interested in partaking in a High Tea, but think again! I have…
We all agree that sales are king, but what about what comes after a move in? Are you on-boarding your resident or leaving them to figure out the lay of…
If you don't already know, Urinary Tract Infections are extremely common within our senior communities A Urinary Tract Infection occurs when bacteria enters the urinary tract, typically through the urethra,…
Let's face it, the generation of men that we are serving today are used to being the boss The generation of men that we are serving in our communities are…
The key to understanding your resident lies within recognizing where they are in their Life Reconciliation Process... I may be introducing a new concept to many of you, but think…